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Resources & FAQ

Straightforward answers to common questions.

A starting point. Confirm details that depend on your eligibility, location, or coverage.

Frequently asked

Questions are a good place to begin.

When should I start preparing for Medicare?

Many people begin several months before turning 65 so they have time to understand enrollment timing and gather information. Your situation may differ if you have employer coverage or qualify for Medicare another way.

Does Original Medicare include prescription drug coverage?

Original Medicare generally does not cover most outpatient prescriptions. Coverage may be available through a standalone Part D plan or through certain Medicare Advantage plans.

Can I keep my doctors?

That depends on the coverage. With Original Medicare, providers must accept Medicare. Medicare Advantage plans may use networks, so confirm each provider before enrolling.

What is the difference between Medicare Advantage and Medigap?

Medicare Advantage is another way to receive Medicare benefits through a private plan. Medigap works alongside Original Medicare to help with certain out-of-pocket costs. They are different paths and are not used together.

Can coverage and costs change?

Premiums, benefits, provider networks, formularies, and other details can change. Review the plan’s current materials and notices before making a decision.

Where can I get help with Medicare costs?

Programs may be available based on income and resources. Medicare, Social Security, and your State Health Insurance Assistance Program can provide eligibility information.

Essential terms

A short Medicare glossary.

Simplified starting points. Plan documents and official Medicare materials provide complete details.

Premium
The amount you may pay regularly to maintain coverage.
Deductible
The amount you may pay for covered care before coverage begins paying under its rules.
Copayment
A fixed amount you may pay for a covered service or prescription.
Coinsurance
A percentage of the cost you may pay for a covered service.
Formulary
A plan’s list of covered prescription drugs and their coverage levels.
Provider network
The doctors, hospitals, pharmacies, and other providers that contract with a plan.
Official information

Go directly to trusted public resources.

These organizations provide complete, unbiased information about all of your options.

Medicare.gov

Coverage, enrollment, plans, and costs. 1-800-MEDICARE (TTY 1-877-486-2048).

Visit Medicare.gov

Social Security

Medicare enrollment and eligibility information.

Visit SSA.gov

SHIP

Free, unbiased counseling from your State Health Insurance Assistance Program.

Find your SHIP
Before we connect

Contact preferences and appointment forms.

These forms serve different purposes. Submitting either form does not enroll you in a plan.

Permission to Contact (PTC)

Tell us how we may contact you about Medicare plans.

Open

Scope of Appointment (SOA)

Choose the plan types you want to discuss before we meet.

Open
Next step

Bring your questions. Leave with a clear next step.

We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov, 1-800-MEDICARE (TTY users call 1-877-486-2048), or your local State Health Insurance Program (SHIP) to get information on all of your options.

{{custom_values.ab_website__agency_display_name}} is not connected with or endorsed by the U.S. government or the federal Medicare program. {{custom_values.ab_website__agent_display_name}} is a licensed insurance agent in {{custom_values.ab_website__licensed_states}}, NPN {{custom_values.ab_website__npn}}.{{custom_values.ab_website__agency_display_name}} is a licensed insurance agency in {{custom_values.ab_website__licensed_states}}, NPN {{custom_values.ab_website__npn}}; plans are offered through its licensed agents. Submitting a form or scheduling a conversation does not enroll you in a plan, and there is no obligation to enroll.

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